Return and Cancellation Policy for Parts Choice

Thank you for shopping at Parts Choice. Please read this policy carefully. Your satisfaction is our priority, and we want to ensure a transparent and hassle-free experience for you.

1. Order Cancellation Policy:

You may cancel an order as soon as possible, provided that the order has not already been processed or shipped. To cancel an order, please contact our customer service team immediately at 01970381720. If the order has already been processed, you may need to follow our return policy upon receipt of the items

2. Return Policy

We do not accept returns for products after delivery, unless we have made a mistake or sent the wrong product. In such cases, please contact us within 12 hours of receiving the parcel. The product must be unused, in original packaging, and accompanied by proof of purchase.

3. Refund Policy

Refunds will be processed within 1-2 business days after verifying the returned product. It may take 2-3 business days to reflect in your account.

4. Non-Returnable Items:

Certain products, such as opened engine oil or used filters, cannot be returned due to safety and hygiene reasons.

5. Defective or Wrong Product:

If you receive a defective or incorrect item, please contact us within 24 hours for a replacement or refund. No return is required for defective or wrong products if reported within the time frame.

6. Shipping Costs:

Return shipping costs will be borne by the customer unless the return is due to a mistake on our part.

Contact Us

If you have any questions about our Refund, Return, and Cancellation Policy, please contact us at 01970381720. We are here to assist you and ensure your shopping experience with us is positive and satisfying.